|
f) HGV | g) MRP | h) SKU | i) OPP | j) OEM |
Торговля |
a) ECR | b) VAT | c) POS | d) OTS | e) HMR |
0EDLP | g) iou | h) FOB | i) GNP | j) ATM |
Связь |
a) ASAP | b) RSVP | c) DTP | d) PTO | e) CAD |
0 PDQ | g) E-mail | h) U | i) BC/AD | j) SWALK |
Чтобы узнать значение сокращения, нужно задать вопрос What does ВС mean?
2 Найдите пару для каждой буквы. У какой буквы нет пары?
X —________ | J |
c —- | T |
I | ' — s |
в | Q |
A | Y |
E | G |
W | P |
H | R |
The right sound?
a) NAMES
Mr
Mrs
Miss
Ms
Sir
Which is the odd-man-out?
31 Какое слово лишнее в каждой колонке? Почему?
Ъ) GREETINGS Hi — Nice to see you.
How do you do?
I’m pleased to meet you. May I introduce you to... ? Welcome to PSP.
Упражнения
3 Какое слово лишнее в каждой колонке? Почему?
d) WELL-BEING
So-so.
Not so bad.
Could be worse.
Fine thanks, and you? What’s the matter?
0 COLLOQUIALISMS He sends his regards.
I’ll give you a buzz.
1 ran into Pete last week.
I’ll call in on you next week. He asked after you.
с) ACTIONS
Offer coffee.
Introduce someone else.
Shake hands.
Use first names.
Give the person a seat.
e) EXPRESSIONS
He may be some time.
Would you like to come through? Could you hold on a minute? Would you mind waiting?
He won’t be long.
4L Прочтите нижеследующие фразы. Решите, кому они принадлежат: клиенту или секретарю?
>3>>4Hotel reception. Who says what?
Упражнение |
---|
Client | Receptionist |
| |
5 Поставьте слова, приведенные ниже, в подходящий кружок.
office
hatstand
showroom
boardroom
briefcase
clock
at 5pm
diary
factory / plant files on time workshop as soon as
in / pending / out / tray
in time early in a hurry warehouse late
canteen
switchboard
Could be useful in reception
^Предложить подождать посетителю
send him
Dialogue
You may have to wait
The in-house telephone rings.
R.:
P. Chester: R.:
P. Chester:
Reception... All right... Mr Chester, Mr du Perron is on his wav. Excuse me, could you tell me where I can spend a penny?
Just next to the lift, on the left.
Thank you very much.
The receptionist gets hold of Ms Phillips.
R.: Ms Phillips, there’s a Mr Elliot in reception in connection with the insurance
contract.
... Shall I ask him to wait?...
Would you mind waiting Mr Elliot?
T. Elliot: No. not at all.
R.: Would you like to take a seat, Mr Elliot, Ms Phillips won’t be long.
Half an hour later...
R.: Mr Elliot, Ms Phillips is still in her meeting and I’m afraid she may be some
time. Would you like to see her assistant?
T. Elliot: No, thank you, I’d rather wait.
R.: Would you like a cun of coffee while you’re waiting? Oh, and can I take vour
coat?
T. Elliot: That would be lovely, thank you...
R.: Mr Elliot, Ms Phillips will see you now. Would you like to come through?