Деловые приемы и встречи на английском: визиты, сотрудничество и профессиональные контакты (Мердек-Стерн) - страница 8

Several people arrive at reception. The receptionist is neither filing her nails nor chatting to a friend on the telephone! In fact, she is up to her ears in work.

P. Chester: R.:

P. Chester: T. Elliot: R.:

ТЕ:

R.:

ТЕ:

R.:

ТЕ:

R.:

ТЕ:

R.:

Dialogue

Hmm. Good morning. Mv name is Peter Chester from Butler & Со. I have an appointment with Claude du Perron at quarter past eleven.

Good morning Mr Chester. Could you hold on a minute please. Г11 just see if he’s available.

Mr du Perron, this is reception. Mr Chester of Butler & Co. is here to see you. shall I send him up?

Mr Chester, Mr du Perron will be down to collect vou in a minute or two. Would you like to take a seat?

Thank you very much.

Good morning. I would like to see Ms Phillips please. Is she free at the moment? Do vou have an appointment?

No, I’m afraid I don’t.

Could you tell me your name, please?

Thomas Elliot.

Can you spell that, please?

T-H-O-M-A-S - E-double L-I-O-T.

Thank you. Could vou tell me what it is about?

I’m from Easy Insurance, and I would like to talk to her about company insurance. Please wait a minute, I’ll see if she’s free...

R.: Good morning, TLC Ltd. How can I help vou?

Caller: I’d like to speak to Mr du Perron, please.

R.: Who’s speaking please?

Caller: This is Sheila Jones from Hardword Inc.

R.: I’m afraid that Mr du Perron is on another line at the moment. Would vou like

to hold or can I take a message for vou?

Caller: I’ll hold, thank you.

R.: I’m afraid that Mr du Perron is still on the line. Would vou like to leave a message?

Caller: Yes please. Could vou tell him that Sheila Jones called about his latest order.

Could he call me back on 021 395 66 62 as soon as possible?

R.: Certainly. Can I iust read that number back to vou? 021 395 66 62.

Caller: That’s right. Thank vou for vour help.

R.: Thank vou for calling.

My name is... from...

I have an appointment with...

I would like to see Ms... please.

Is she free at the moment?

Could you tell me your name please? Can you spell that, please?

Could you tell me what it is about? Do you have an appointment?

No, I’m afraid I don’t.

Please wait a minute, I’ll see if she’s free.

Could you hold on a minute please? I’ll see if he’s available.

Wauld you like to take a seat?

Can I take your coat?

Would you like to come through / this way?

Mr X is on his way.

How can I help you?

I’d like to speak to..., please.

Who’s speaking please?