.
Более 80 000 женщин: Jenni Risku, "Reward Actors Who Promote Diversity: Lean In China's Virginia Tan," e27, September 19, 2016: https://e27.co/reward-actors-who-promote-diversity-lean-in-chinas-virginia-tan-20160916/.
9. Трудности и обучение на рабочем месте
обеспечивающих успех космического полета: Peter M. Madsen and Vinit Desai, "Failing to Learn? The Effects of Failure and Success on Organizational Learning in the Global Orbital Launch Vehicle Industry," Academy of Management Journal 53 (2010): 451–76.
нужна не меньше, чем людям: Trenton A. Williams, Daniel A. Gruber, Kathleen M. Sutcliffe, et al., "Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams," Academy of Management Annals (в печати).
компаний, которые продолжали работать: Edie Lutnick, An Unbroken Bond: The Untold Story of How the 658 Cantor Fitzgerald Families Faced the Tragedy of 9/11 and Beyond (New York: Emergence Press, 2011).
была размещена такая доска: "We Asked People Tell Us Their Biggest Regrets – But What They All Had Common Was Heartbreaking," A Plus, January 22, 2016: http://aplus.com/a/clean-slate-blackboard-experiment.
мы обычно начинаем жалеть об упущенных: Thomas Gilovich and Victoria Husted Medvec, "The Experience of Regret: What, When, and Why," Psychological Review 102 (1995): 379–95.
конференции по заболеваемости и смертности: Patrice François, Frédéric Prate, Gwenaëlle Vidal-Trecan, et al., "Characteristics of Morbidity and Mortality Conferences Associated with the Implementation of Patient Safety Improvement Initiatives, An Observational Study," BMC Health Services Research 16 (2015), http://bmchealthservres.biomedcentral.com/articles/10.1186/s12916-016-1279-8; Juliet Higginson, Rhiannon Walters, and Naomi Fulop, "Mortality and Morbidity Meetings: An Untapped Resource for Improving the Governance of Patient Safety?" BMJ Quality and Safety 21 (2012): 1–10.
Если люди чувствуют, что говорить об ошибках безопасно: Amy C. Edmondson, "Learning from Mistakes Is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error," The Journal of Applied Behavioral Science 32 (1996): 5–28.
более честными при написании автобиографий: Melanie Stefan, "A CV of Failures," Nature 468 (2010): 467; Johannes Haushofer CV, по состоянию на 15 декабря 2016 г.: www.princeton.edu/~joha.
Kind Design: Jack Deming, "Native Son Suffers Loss from Western Mountain Flooding," The Deerfield Valley News, 2013: www.dvalnews.com/view/full_story_obits/23695561/article-Native-son-suffers-loss-from-western-mountain-flooding