(New York: Penguin, 2013).
32. Atul Gawande, The Checklist Manifesto: How to Get Things Right (New York: Metropolitan Books, 2009). Также см.: Henry S. Schneider and C. Kirabo Jackson, «Checklists and Worker Behavior: A Field Experiment», American Economic Journal: Applied Economics 7, no. 4 (2015).
33. Dave McMenamin, «After Many Turnovers, LeBron James Looks for a Turnaround», ESPN, June 7, 2016, http://espn.com/blog/cleveland-cavaliers/post/_/id/2940 (дата обращения: 07.10.2016).
34. Quentin Hardy, «Gearing Up for the Cloud, AT&T Tells Its Workers: Adapt, or Else», New York Times, February 13, 2016, http://www.nytimes.com/2016/02/14/technology/gearing-up-for-the-cloud-att-tells-its-workers-adapt-or-else.html (дата обращения: 07.10.2016).
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