Свод знаний по управлению бизнес-процессами: BPM CBOK 4.0 (Авторов) - страница 237

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6. Franz, Peter, and Mathias Kirchmer. 2012. «Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage». New York: McGraw Hill Professional.

7. George, Mark O. 2010. «The Lean Six Sigma Guide to Doing More With Less Cut Costs, Reduce Waste, and Lower Your Overhead». Hoboken, N.J.: John Wiley & Sons.

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9. Kirchmer, Mathias. 1999a. «Business Process Oriented Implementation of Standard Software: How To Achieve Competitive Advantage Efficiently and Effectively». Berlin: Springer.

10. Kirchmer, Mathias. 1999b. «Market- and Product-Oriented Definition of Business Processes». In: Elzinga, D. Jack, Thomas R. Gulledge, and Chung-Yee Lee. 1999. Business Process Engineering: Advancing the State of the Art. Boston, MA: Springer US.

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12. Kirchmer, Mathias and Peter Franz. 2014b. «The BPM-Discipline: Enabling the Next Generation Enterprise». Executive Training Documentation. London, Philadelphia: BPM-D.

13. Kirchmer, Mathias and Rolf Hofmann. 2013. «Value-driven Process Governance: Wettbewerbsvorteile durch die richtige Processorganisation». IM + io. München: GBI-Genios Deutsche Wirtschaftsdatenbank GmbH. March.

14. Kirchmer, Mathias. 2013. «How to Create Successful IT Projects with Value-Driven BPM». CIO Magazine Online. February 27. Framingham, MA: IDG Communications, Inc. cio.com/article/2387986/how-to-create-successful-it-projects-with-value-driven-bpm.html.

15. Kirchmer, Mathias. 2014. «Value-driven Design and Implementation of Business Processes: From Strategy to Execution at Pace with Certainty». Business Modeling and Software Design: 4th International Symposium. BMSD 2014. Luxembourg, Luxembourg. June 24–26. New York: Springer.

16. Kirchmer, Mathias. 2015. «The Process of Process Management: Mastering the New Normal in a Digital World». Business Modeling and Software Design: 5th International Symposium. BMSD 2015. Milan, Italy. July 6–8. New York: Springer.