Инсайт (Эйрих)
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Джордж Вашингтон. Письмо Джону Огастину Вашингтону от 31 мая 1754 года.
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Джордж Вашингтон. Письмо Роберту Динвидди от 3 июня 1754 года.
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Ron Chernow. Washington: A Life. Penguin, 2010, p. 49.
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Во всей книге основные термины, инструменты и выводы выделены жирным шрифтом для того, чтобы было легче на них ссылаться.
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Издана на русском языке: Рамачандран В. Мозг рассказывает. Что делает нас людьми. — М.: Карьера Пресс, 2016.
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Vilayanur S. Ramachandran. The Tell-Tale Brain: A Neuroscientist’s Quest for What Makes Us Human. W. W. Norton & Company, 2012, p. 4. (Рамачандран В. Мозг рассказывает. Что делает нас людьми. М.: Карьера Пресс, 2016.
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Mark R. Leary and Nicole R. Buttermore. “The evolution of the human self: Tracing the natural history of self-awareness.” Journal for the Theory of Social Behaviour 33.4 (2003): 365–404.
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Donna Hart and Robert W. Sussman. Man the Hunted: Primates, Predators, and Human Evolution. Basic Books, 2005, pp. 159–164.
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Этот вывод сделан на основе нашей программы изучения самоосознания.
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D. Scott Ridley, et al. “Self-regulated learning: The interactive influence of metacognitive awareness and goal-setting.” Journal of Experimental Education 60.4 (1992): 293–306; Saundra H. Glover, et al. “Re-examining the influence of individual values on ethical decision making.” From the Universities to the Marketplace: The Business Ethics Journey. Springer Netherlands, 1997. 109–119.
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Stephen L. Franzoi, Mark H. Davis, and Richard D. Young. “The effects of private self-consciousness and perspective taking on satisfaction in close relationships.” Journal of Personality and Social Psychology 48.6 (1985): 1584–1594.
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Clive Fletcher and Caroline Bailey. “Assessing self-awareness: Some issues and methods.” Journal of Managerial Psychology 18.5 (2003): 395–404; John J. Sosik and Lara E. Megerian. “Understanding leader emotional intelligence and performance: The role of self-other agreement on transformational leadership perceptions.” Group & Organization Management 24.3 (1999): 367–390.
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Heather K. Warren and Cynthia A. Stifter. “Maternal emotion-related socialization and preschoolers’ developing emotion self-awareness.” Social Development 17.2 (2008): 239–258.
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Vladimir D. Shadrikov. “The role of reflection and reflexivity in the development of students’ abilities.” Psychology in Russia: State of the Art 6.2 (2013).
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Chris Brown, Roberta George-Curran, and Marian L. Smith. “The role of emotional intelligence in the career commitment and decision-making process.” Journal of Career Assessment 11.4 (2003): 379–392; Romila Singh and Jeffrey H. Greenhaus. “The relation between career decision-making strategies and person-job fit: A study of job changers.” Journal of Vocational Behavior 64.1 (2004): 198–221.
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Paul J. Silvia and Maureen E. O’Brien. “Self-awareness and constructive functioning: Revisiting ‘the human dilemma.’” Journal of Social and Clinical Psychology 23.4 (2004): 475, 480–481.
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Anna Sutton, Helen M. Williams, and Christopher W. Allinson. “A longitudinal, mixed method evaluation of self-awareness training in the workplace.” European Journal of Training and Development 39.7 (2015): 610–627.
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Anna Sutton, Helen M. Williams, and Christopher W. Allinson. “A longitudinal, mixed method evaluation of self-awareness training in the workplace.” European Journal of Training and Development 39.7 (2015): 610–627.
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Peter Fischer, Tobias Greitemeyer, and Dieter Frey. “Unemployment and aggression: The moderating role of self-awareness on the effect of unemployment on aggression.” Aggressive Behavior 34.1 (2008): 34–45.
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См. Paul J. Silvia and Maureen E. O’Brien. “Selfawareness and constructive functioning: Revisiting ‘the human dilemma.’” Journal of Social and Clinical Psychology 23.4 (2004): 475, 479–480.
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Allan H. Church, “Managerial self-awareness in high-performing individuals in organizations.” Journal of Applied Psychology 82.2 (1997): 281–292.
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Bernard M. Bass and Francis J. Yammarino. “Congruence of self and others’ leadership ratings of naval officers for understanding successful performance.” Applied Psychology 40.4 (1991): 437–454.
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Bass and Yammarino, “Congruence of self and others’ leadership ratings”; Malcolm Higgs and Deborah Rowland. “Emperors with clothes on: The role of self-awareness in developing effective change leadership.” Journal of Change Management 10.4 (2010): 369–385.
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Kenneth N. Wexley, et al. “Attitudinal congruence and similarity as related to interpersonal evaluations in manager-subordinate dyads.” Academy of Management Journal 23.2 (1980): 320–330.
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Atuma Okpara, et al. “Self awareness and organizational performance in the Nigerian banking sector.” European Journal of Research and Reflection in Management Sciences 3.1 (2015); Harry Schrage. “The R&D entrepreneur: Profile of success.” Harvard Business Review, November — December, 1965, 56–69; Korn Ferry Institute. “Korn Ferry Institute study shows link between self-awareness and company financial performance,” kornferry.com, June 15, 2015, http://www.kornferry.com/press/korn-ferry-institute-study-shows-link-between-self-awareness-andcompany-fnancial-performance/.
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PDI Ninth House. “Accurate self-insight decreases derailment risk,” Leadership Research Bulletin, January 24, 2013, http://www.kornferry.com/institute/565-accurate-self-insight-decreasesderailment-risk.
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J. Evelyn Orr, Victoria V. Swisher, King Y. Tang, and Kenneth De Meuse. “Illuminating blind spots and hidden strengths,” kornferry.com, September 2010, http://www.kornferry.com/media/lominger_pdf/Insights_Illuminating_Blind_Spots_and_Hidden_Strengths.pdf.
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University of Phoenix School of Business. “Nearly three-fourths of US workers in their 30s want a career change,” University of Phoenix News release, July 29, 2015, http://www.phoenix.edu/news/releases/2015/07/uopx-survey-reveals-three-fourths-us-workers-intheir-thirties-want-career-change.html; http://www.bls.gov/news.release/pdf/nlsoy.pdf.
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Издана на русском языке: Бредбери Т., Гривс Дж.Эмоциональный интеллект 2.0. — М.: Манн, Иванов и Фербер, 2017.
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Меня часто спрашивают о том, как самоосознание связано с эмоциональным интеллектом. Простыми словами, суть эмоционального интеллекта сводится к осознанию и регулированию собственных эмоций и эмоций окружающих, тогда как самоосознание — гораздо более широкое понятие, охватывающее наши внутренние качества, выходящие за рамки эмоций (наши ценности, увлечения, стремления, подходящие условия, паттерны, реакции и влияние на других людей), а также то, как нас воспринимают окружающие.
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David Dunning, Chip Heath, and Jerry M. Suls. “Flawed self-assessment implications for health, education, and the workplace.” Psychological Science in the Public Interest 5.3 (2004): 69–106.
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W. W. Abbot, “An Uncommon Awareness of Self,” Prologue: Quarterly Journal of the National Archives and Records Administration 29 (1989): 7–19; repr. in George Washington Reconsidered, ed. Don Higginbotham (University Press of Virginia: 2001).
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Chernow, p. 603.
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Chernow., p. 603.
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Chernow., p. 521.
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Chernow., p. 378.
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Chernow., p. 560.
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Если вам интересно знать, достаточно ли выборки из 50 человек, для того чтобы сделать значимые выводы, важно обратить внимание на разницу между количественными и качественными исследованиями. Хотя большая часть наших исследований носила количественный характер (мы предлагали участникам опроса дать количественную оценку предложенных позиций), наш анализ «единорогов самоосознания» был качественным по сути. Качественное исследование подразумевает более глубокое изучение каждого участника — в нашем случае это происходило в ходе продолжительных бесед — для обнаружения общих тем и закономерностей. Для качественного исследования 50 участников — это действительно достаточно много, особенно учитывая то, что «единорогов» было так трудно найти.
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СЕО — генеральный директор компании. Прим. ред..
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“INEC Officially Announces Buhari as Winner of Presidential Race,” pulse.ng, April 1, 2015, http://pulse.ng/politics/nigeria-elections-2015-inec-officially-announces-buhari-as-winner-of-presidential-race-id3619743.html.
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В состав Мезоамерики входил полуостров Юкатан, Гватемала, Белиз, Мексика и западные районы Гондураса и Сальвадора.
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По материалам History.com. “Mayan scientific achievements,” History.com, 2010, http://www.history.com/topics/mayan-scientifc-achievements.
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Michon Scott. “Mayan mysteries,” earthobservatory.nasa.gov, August 24, 2004, http://earthobservatory.nasa.gov/Features/Maya/.
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Michon Scott. “Mayan mysteries,” earthobservatory.nasa.gov, August 24, 2004, http://earthobservatory.nasa.gov/Features/Maya/.
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Издана на русском языке: Даймонд Дж. Коллапс. Почему одни общества приходят к процветанию, а другие — к гибели. — М.: АСТ, 2016.
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Billie L. Turner and Jeremy A. Sabloff. “Classic Period collapse of the Central Maya Lowlands: Insights about human — environment relationships for sustainability.” Proceedings of the National Academy of Sciences 109.35 (2012): 13908–13914.
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Joseph Stromberg. “Why did the Mayan civilization collapse? A new study points to deforestation and climate change,” smithsonianmag.com, August 23, 2012, http://www.smithsonianmag.com/science-nature/why-did-the-mayan-civilization-collapse-a-new-study-points-to-deforestation-and-climate-change-30863026/?no-ist.48
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Brian Wu. “Blue hole of Belize may explain what happened to the Mayans,” sciencetimes.com, December 30, 2014, http://www.sciencetimes.com/articles/2257/20141230/blue-hole-of-belizemay-explain-what-happened-to-the-mayans.htm.
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Greg C. Ashley and Roni Reiter-Palmon. “Selfawareness and the evolution of leaders: The need for a better measure of self-awareness.” Journal of Behavioral and Applied Management 14.1 (2012): 2–17.
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D. Brett King, William Douglas Woody, and Wayne Viney. History of Psychology: Ideas and Context. Routledge, 2015.
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Manfred F. R. Kets de Vries. Telling Fairy Tales in the Boardroom: How to Make Sure Your Organization Lives Happily Ever After. Palgrave Macmillan, 2015, p. 28.
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Rabbi Shlomo Wolbe, Alei Shur, Volume 1. Bais Hamussar, 1968, p. 141.
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Deborah L. Black. “Avicenna on self-awareness and knowing that one knows,” in S. Rahman et al. (eds.), The Unity of Science in the Arabic Tradition. Springer, 2008, pp. 63–87, http://individual.utoronto.ca/dlblack/articles/blackselfknrev.pdf.
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Paul J. Silvia and T. Shelley Duval. “Objective self-awareness theory: Recent progress and enduring problems.” Personality and Social Psychology Review 5.3 (2001): 230–241.
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Allan Fenigstein, Michael F. Scheier, and Arnold H. Buss. “Public and private self-consciousness: Assessment and theory.” Journal of Consulting and Clinical Psychology 43.4 (1975): 522–527.
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Paul D. Trapnell and Jennifer D. Campbell. “Private self-consciousness and the five-factor model of personality: Distinguishing rumination from reflection.” Journal of Personality and Social Psychology 76.2 (1999): 284–304.
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Arthur I. Wohlers and Manuel London. “Ratings of managerial characteristics: evaluation difficulty, co-worker agreement, and self-awareness.” Personnel Psychology 42.2 (1989): 235–261.
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John T. Kulas and Lisa M. Finkelstein. “Content and reliability of discrepancy-defined self-awareness in multisource feedback.” Organizational Research Methods 10.3 (2007): 502–522.
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Однако есть несколько значимых исключений, таких как исследователь Энтони Грант; в главе 5 вы узнаете больше о его работе.
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Benjamin Franklin. The Autobiography of Benjamin Franklin. Garden City Publishing Company, 1916. (Франклин Б. Путь к богатству. Автобиография. М.: Эксмо, 2015.
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The Independent Hall Association. “The electric Benjamin Franklin,” ushistory.org, http://www.ushistory.org/franklin/info/inventions.htm.
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В англоязычных странах закрепилась традиция начинать неделю с воскресенья. Прим. ред..
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Ben Huh. “I cheated on my life goals and life actually got better,” medium.com, August 27, 2015, https://medium.com/@benhuh/i-cheated-on-my-life-goals-and-life-actually-got-better-78121bdf1790#.al1gu1kan.
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INTJ (cокр. от introversion, intuition, thinking, judging) — интроверсия, интуиция, мышление, суждение. Прим. пер..
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Lucy Ash. “Personality tests: Can they indentify the real you?” BBC News Magazine, July 6, 2012, http://www.bbc.com/news/magazine-18723950.
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Jeffrey A. Joireman, Les Parrott III, and Joy Hammersla. “Empathy and the self-absorption paradox: Support for the distinction between self-rumination and self-reflection.” Self and Identity 1.1 (2002): 53–65.
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Хотелось бы поблагодарить Чипа Хиза за то, что он сообщил мне об этом исследовании! Eli J. Finkel, et al. “A brief intervention to promote conflict reappraisal preserves marital quality over time.” Psychological Science (2013): 1595–1601.
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“The children we mean to raise,” huffngtonpost.com, July 16, 2014, http://www.huffngtonpost.com/richard-weissbourd/the-children-we-mean-to-raise_b_5589259.html.
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Benjamin Franklin. The Autobiography of Benjamin Franklin. Garden City Publishing Company, 1916. (Франклин Б. Путь к богатству. Автобиография. М.: Эксмо, 2015.
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6 мая 1937 года при выполнении посадки на базе ВВС США жесткий дирижабль, наполненный водородом, завершая очередной трансатлантический рейс, загорелся и потерпел крушение, в результате погибло 35 из 97 находившихся на его борту человек, а также один член наземной команды. Прим. пер..
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Charles Margerison and A. Kakabadse. “How American chief executives succeed.” New York: American Management Association (1984).
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Seana Moran. “Purpose: Giftedness in intrapersonal intelligence.” High Ability Studies 20.2 (2009): 143–159.
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Morgan W. McCall, Jr., Michael M. Lombardo, and Ann M. Morrison. Lessons of Experience: How Successful Executives Develop on the Job. Simon and Schuster, 1988, p. 96.
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Morgan W. McCall, Jr., Michael M. Lombardo, and Ann M. Morrison. Lessons of Experience: How Successful Executives Develop on the Job. Simon and Schuster, 1988, p. 96., p. 91.
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Джош Биллинг (1818–1885) — американский писатель XIX столетия, настоящее имя Генри Уиллер Шоу. Прим. ред..
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Daniel Kahneman. Thinking, Fast and Slow. Macmillan, 2011, p. 201. (Канеман Д. Думай медленно… решай быстро. М.: АСТ, 2013.
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Linda A. Schoo, et al. “Insight in cognition: Selfawareness of performance across cognitive domains.” Applied Neuropsychology: Adult 20.2 (2013): 95–102.
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Justin Kruger and David Dunning. “Unskilled and unaware of it: How difficulties in recognizing one’s own incompetence lead to inflated self-assessments.” Journal of Personality and Social Psychology 77.6 (1999): 1121–1134.
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Pew Research Center. “Americans see weight problems everywhere but in the mirror,” pewsocialtrends.org, April 11, 2006, http://www.pewsocialtrends.org/2006/04/11/americans-see-weight-problemseverywhere-but-in-the-mirror/.
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Nicholas Epley and Erin Whitchurch. “Mirror, mirror on the wall: Enhancement in self-recognition.” Personality and Social Psychology Bulletin 34.9 (2008): 1159–1170.
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Paul A. Mabe and Stephen G. West. “Validity of self-evaluation of ability: A review and meta-analysis.” Journal of Applied Psychology 67.3 (1982): 180–196.
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Richard B. Felson. “Self-and reflected appraisal among football players: A test of the Meadian hypothesis.” Social Psychology Quarterly (1981): 116–126.
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Paul A. Mabe and Stephen G. West. “Validity of self-evaluation of ability: A review and meta-analysis.” Journal of Applied Psychology 67.3 (1982): 180–196.
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По мнению половины водителей, они принадлежат к числу 20 процентов лучших по способности управлять автомобилем, а 92 процента водителей считают, что водят автомобиль более безопасно по сравнению со средним водителем! Ola Svenson. “Are we all less risky and more skillful than our fellow drivers?” Acta Psychologica 47.2 (1981): 143–148.
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Paul A. Mabe and Stephen G. West. “Validity of self-evaluation of ability: A review and meta-analysis.” Journal of Applied Psychology 67.3 (1982): 180–196.
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Todd R. Zenger. “Why do employers only reward extreme performance? Examining the relationships among performance, pay, and turnover.” Administrative Science Quarterly (1992): 198–219.
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K. Patricia Cross. “Not can but will college teaching be improved?” New Directions for Higher Education, 17, (1977): 1–15.
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D. A. Risucci, A. J. Tortolani, and R. J. Ward. “Ratings of surgical residents by self, supervisors and peers.” Surgery, Gynecology & Obstetrics 169.6 (1989): 519–526.
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Erich C. Dierdorff and Robert S. Rubin. “Research: We’re not very self-aware, especially at work,” Harvard Business Review, March 12, 2015, https://hbr.org/2015/03/research-werenot-very-self-aware-especially-at-work.
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“Study shows link between self-awareness and company financial performance,” Korn Ferry Institute, June 15, 2015, http://www.kornferry.com/press/korn-ferry-institute-study-shows-linkbetween-self-awareness-and-company-fnancial-performance/.
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PDI Ninth House. “You’re not all that: Self-promoters six times more likely to derail,” prnewswire.com, April 17, 2012, http://www.prnewswire.com/news-releases/youre-not-all-that-selfpromoters-six-times-more-likely-to-derail-according-to-pdi-ninth-houseand-university-of-minnesota-study-147742375.html.
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David Dunning. “On identifying human capital: Flawed knowledge leads to faulty judgments of expertise by individuals and groups.” Advances in Group Processes. Emerald Group Publishing Limited, 2015, pp. 149–176.
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Ulrike Malmendier and Geoffrey Tate. “CEO overconfidence and corporate investment.” Journal of Finance 60.6 (2005): 2661–2700.
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Fabio Sala. “Executive blind spots: Discrepancies between self-and other-ratings.” Consulting Psychology Journal: Practice and Research 55.4 (2003): 222–229.
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Cheri Ostroff, Leanne E. Atwater, and Barbara J. Feinberg. “Understanding self-other agreement: A look at rater and ratee characteristics, context, and outcomes.” Personnel Psychology 57.2 (2004): 333–375.
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По некоторым данным, в общем случае мы более точно оцениваем себя в возрасте от 25 до 35 лет, но эта точность снижается в возрасте от 35 до 45 лет. Кроме того, поразительно, что, в отличие от студентов, изучающих естествознание, социологию и гуманитарные науки, студенты бизнес-факультетов сильнее всего завышали свою самооценку относительно объективной эффективности. Phillip L. Ackerman, Margaret E. Beier, and Kristy R. Bowen. “What we really know about our abilities and our knowledge.” Personality and Individual Differences 33 (2002): 587–605.
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John W. Fleenor, et al. “Self-other rating agreement in leadership: A review.” The Leadership Quarterly 21.6 (2010): 1005–1034.
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Margaret Diddams and Glenna C. Chang. “Only human: Exploring the nature of weakness in authentic leadership.” The Leadership Quarterly 23.3 (2012): 593–603.
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Alison Boulton. “Power corrupts but it also plays with your mind: Lloyd George, Chamberlain, and Thatcher all suffered from ‘hubris syndrome,’” independent.co.uk, September 21, 2013, http://www.independent.co.uk/life-style/health-and-families/healthnews/power-corrupts-but-it-also-plays-with-your-mind-lloyd-georgechamberlain-and-thatcher-all-suffered-8831839.html.
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Rachel M. Hayes and Scott Schaefer. “CEO pay and the Lake Wobegon effect.” Journal of Financial Economics 94.2 (2009): 280–290.
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Per F. Gjerde, Miyoko Onishi, and Kevin S. Carlson. “Personality characteristics associated with romantic attachment: A comparison of interview and self-report methodologies.” Personality and Social Psychology Bulletin 30.11 (2004): 1402–1415.
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Gary Wolf. “The data-driven life,” The New York Times Magazine, April 28, 2010, http://www.nytimes.com/2010/05/02/magazine/02self-measurement-t.html?_r=0.
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Результаты этого исследования, проводившегося в 1976 году (когда представители послевоенного поколения учились в колледжах), свидетельствуют о том, что представители поколения миллениалов не были первыми в этой закономерности! И я, будучи представительницей этого поколения, совершенно объективно заявляю об этом.
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College Board. Student descriptive questionnaire. Princeton, NJ: Educational Testing Service. 1976–1977.
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Mark D. Alicke, et al. “Personal contact, individuation, and the better-than-average effect.” Journal of Personality and Social Psychology 68.5 (1995): 804–825.
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Justin Kruger and David Dunning. “Unskilled and unaware of it: How difficulties in recognizing one’s own incompetence lead to inflated self-assessments.” Journal of Personality and Social Psychology 77.6 (1999): 1121–1134.
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Beth A. Lindsey and Megan L. Nagel. “Do students know what they know? Exploring the accuracy of students’ self-assessments.” Physical Review Special Topics — Physics Education Research 11.2 (2015): 020103; Douglas J. Hacker, et al. “Test prediction and performance in a classroom context.” Journal of Educational Psychology 92.1 (2000): 160–170.
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Daniel E. Haun, et al. “Assessing the competence of specimen-processing personnel.” Laboratory Medicine 31.11 (2000): 633–637.
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Joyce Ehrlinger, et al. “Why the unskilled are unaware: Further explorations of (absent) self-insight among the incompetent.” Organizational Behavior and Human Decision Processes 105.1 (2008): 98–121.
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David Dunning. “We are all confident idiots,” psmag.com, October 27, 2014, http://www.psmag.com/health-and-behavior/confdent-idiots-92793.
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Oliver J. Sheldon, David Dunning, and Daniel R. Ames. “Emotionally unskilled, unaware, and uninterested in learning more: Reactions to feedback about deficits in emotional intelligence.” Journal of Applied Psychology 99.1 (2014): 125–137.
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Michael Lewis, et al. “Self development and self-conscious emotions.” Child Development (1989): 146–156.
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Susan Harter. The Construction of the Self: A Developmental Perspective. Guilford Press, 1999, p. 318.
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Susan Harter. The Construction of the Self: A Developmental Perspective. Guilford Press, 1999, p. 318.
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Этот вывод основан на результатах наших исследований по теме самоосознания. См. также: Andreas Demetriou and Karin Bakracevic. “Reasoning and self-awareness from adolescence to middle age: Organization and development as a function of education.” Learning and Individual Differences 19.2 (2009): 181–194.
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Информация для любителей статистики: мы установили, что коэффициент корреляции между возрастом и внутренним самоосознанием составляет всего 0,16, а в случае внешнего самоосознания равен 0,05.
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Constantine Sedikides, et al. “Behind bars but above the bar: Prisoners consider themselves more prosocial than nonprisoners.” British Journal of Social Psychology 53.2 (2014): 396–403, p. 400.
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David Dunning, et al. “Why people fail to recognize their own incompetence.” Current Directions in Psychological Science 12.3 (2003): 83–87.
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Ira Stoll. “How the experts struck out on World Series baseball,” nysun.com, October 28, 2013, http://www.nysun.com/national/how-the-experts-struck-out-on-world-series/88471/.
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S. Atir, E. Rosenzweig, and D. Dunning. “When knowledge knows no bounds: self-perceived expertise predicts claims of impossible knowledge.” Psychological Science 26.8 (2015): 1295–1303.
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Berndt Brehmer. “In one word: Not from experience.” Acta Psychologica 45.1 (1980): 223–241.
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В своей книге на эту тему «Думай медленно… Решай быстро» (М.: АСТ, Neoclassic, 2017) Дэниел Канеман называет эти процессы «думать быстро» и «думать медленно» соответственно.
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Daniel Kahneman. Thinking, Fast and Slow. Macmillan, 2011, p. 99. (Канеман Д. Думай медленно… решай быстро. М.: АСТ, 2013.
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Оформить подписку можно на сайте www.TashaEurich.com.
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Благодарю своих друзей Майка Геррона и Чака Блейкмена за эту мысль.
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Журналист Эллисон Пирсон рисует весьма интересную картину того, что произошло бы, если бы такая философия применялась в сфере дипломатических отношений Великобритании в период Второй мировой войны: Дорогой господин Гитлер! Вы исчерпали наше терпение. Пожалуйста, отдайте назад Польшу, или это серьезно скажется на нашем благополучии. С любовью, Британия.
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Ключевой этап 2 — период в школьном образовании, объединяющий учебные годы с 3-го по 6-й. Прим. пер..
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В американской системе оценивания знаний оценки А и А+ соответствуют 5 баллам. Прим. ред..
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На протяжении всей книги цитаты единорогов самоосознания приводятся почти дословно; я внесла несколько небольших изменений, для того чтобы повысить читабельность этих цитат, не меняя при этом их смысл.
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Google Ngram — поисковая онлайн-система, анализирующая частотность слов и словосочетаний в книгах, опубликованных в период с 1500 по 2008 год на восьми языках.
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87 fewer negative words: Natalya N. Bazarova, et al. “Managing impressions and relationships on Facebook: Self-presentational and relational concerns revealed through the analysis of language style.” Journal of Language and Social Psychology 32.2 (2012): 121–141.
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Если вы заинтересованы в изучении других методов повышения уровня самопринятия, настоятельно рекомендую вам посетить сайт Кристин Нефф: http://self-compassion.org/category/exercises/.
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Я использую термин «самонаблюдение» как синоним терминов «рефлексия» и «самоанализ».
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Хочу поблагодарить клинического психолога, который поделился со мной этим примером. Я не называю имени этого психолога, для того чтобы сохранить конфиденциальность его пациента.
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Todd Dufresne. “Psychoanalysis is dead… so how does that make you feel?” latimes.com, February 18, 2004, http://articles.latimes.com/2004/feb/18/opinion/oe-dufresne18.
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По правде говоря, психоанализ получил дальнейшее развитие: многие подходы XXI столетия направлены на то, чтобы сформировать у клиентов всеобъемлющее представление о себе вместо попыток открыть дверь запертого подвала. На самом деле это очень напоминает подход под названием «жизненная история», о котором идет речь в главе 6.
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Здесь важно отметить, что в моем понимании психотерапия не включает практику коучинга лидеров и руководителей, которая связана скорее с применением подхода, ориентированного на поиск решений (мы поговорим о нем в главе 6).
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Еще один замечательный пример этого феномена можно найти в недавнем увлекательном исследовании: Mitesh Kataria and Tobias Regner. “Honestly, why are you donating money to charity? An experimental study about self-awareness in status-seeking behavior.” Theory and Decision 79.3 (2015): 493–515.
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Если при осмыслении негативных событий автор употребляет каузальные, связанные с инсайтом слова, такие как «делать выводы», «рассуждать логически», «понимать» и «осознавать», ведение дневника начинает приносить гораздо больше пользы. James W. Pennebaker. “Writing about emotional experiences as a therapeutic process.” Psychological Science 8.3 (1997): 162–66; James W. Pennebaker, Tracy J. Mayne, and Martha E. Francis. “Linguistic predictors of adaptive bereavement.” Journal of Personality and Social Psychology 72.4 (1997): 863–871.
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По мнению большинства исследователей, руминация отличается от беспокойства: руминация сосредоточена главным образом на событиях прошлого и настоящего, а беспокойство — на страхах по поводу будущего.
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В момент рефлексии мозг работает в пассивном режиме. Недавно профессор Стэнфордского университета Дж. Пол Гамильтон обнаружил, что при руминации активируется та область головного мозга, которая, помимо всего прочего, отвечает за восприятие чувства печали — субгенуальная область префронтальной коры. Тот факт, что во время руминации активируются эти две области головного мозга, помогает объяснить, почему руминация часто маскируется под самонаблюдение, а также как она блокирует способность нашего мозга обрести инсайт. J. Paul Hamilton et al. “Depressive rumination, the default-mode network, and the dark matter of clinical neuroscience.” Biological Psychiatry 78.4 (2015): 224–230. Хотя это достаточно громоздкая формулировка, почувствовав, что вы зациклились на какой-то мысли, скажите себе: «Моя субгенуальная префронтальная кора снова выводит меня из равновесия и мешает мне обрести инсайт!».
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Международная благотворительная организация, которая совместно с правительствами разных стран и общинами работает над сохранением экологии земли и водных ресурсов. Штаб-квартира находится в Арлингтоне, штат Вирджиния, США. Прим. ред..
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Если вам интересно, как это происходило, то участникам говорили: «Представьте себе, что вы никогда раньше не видели изюм… затем осторожно проведите изюминой по губам, обращая внимание на то, какие ощущения это у вас вызывает. Теперь положите ее в рот и медленно подержите на языке… откусите небольшой кусочек… начните медленно пережевывать ее…» и т. д.
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Хочу поблагодарить своего невероятного научного ассистента Лорен Троник за то, что она обнаружила эту интересную тенденцию на основании имеющихся данных.
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Примечание. Я немного адаптировала этот текст, с тем чтобы он больше соответствовал целям самоосознания. Dan P. McAdams, et al. “Continuity and change in the life story: A longitudinal study of autobiographical memories in emerging adulthood.” Journal of Personality 74.5 (2006): 1371–1400.
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Примечание. Я немного адаптировала этот текст, с тем чтобы он больше соответствовал целям самоосознания. Dan P. McAdams, et al. “Continuity and change in the life story: A longitudinal study of autobiographical memories in emerging adulthood.” Journal of Personality 74.5 (2006): 1371–1400.
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Макадамс и его коллеги обозначают это терминами «субъектность» и «общность» соответственно.
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Издана на русском языке: Хиз Ч., Хиз Д.Сердце перемен. Как добиваться изменений легко и надолго. М.: Манн, Иванов и Фербер, 2015.
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Если вы относитесь к числу поклонников телесериала «24 часа», вам будет интересно узнать, что первым автором этого исследования был Джек Бауэр.
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В оригинале MUM-эффект, сокращение от mum about undesirable messages. Прим. пер..
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Безусловно, принадлежность к числу интровертов не делает автоматически человека плохим оратором; дело скорее в том, что для некоторых интровертов публичные выступления могут стать особенно трудным испытанием.
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Paula Dwyer. “Why Volvo kissed Renault goodbye,” Business Week, December 19, 1993, http://www.bloomberg.com/news/articles/1993-12-19/why-volvo-kissed-renault-goodbye.
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Paula Dwyer. “Why Volvo kissed Renault goodbye,” Business Week, December 19, 1993, http://www.bloomberg.com/news/articles/1993-12-19/why-volvo-kissed-renault-goodbye.
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Robert F. Bruner. “An analysis of value destruction and recovery in the alliance and proposed merger of Volvo and Renault.” Journal of Financial Economics 51.1 (1999): 125–166.
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Высокоэффективные руководители составляли верхние 10 процентов, а руководители с низким уровнем эффективности — нижние 10 процентов. Joseph Folkman. “Top ranked leaders know this secret: ask for feedback,” forbes.com, January 8, 2015, http://www.forbes.com/sites/joefolkman/2015/01/08/top-ranked-leaders-know-this-secret-ask-forfeedback/#b958b9e608fe.
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Arthur Morgan, Kath Cannan, and Joanne Cullinane. “360 feedback: a critical enquiry.” Personnel Review 34.6 (2005): 663–680.
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Издана на русском языке: Гладуэлл М. Озарение. Сила мгновенных решений. — М.: Альпина Паблишер, 2010.
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Информация для тех, кто не знаком с этой моделью: вы узнаете, что вам следует делать из того, что вы еще не делаете; что следует прекратить делать из того, что не приносит вам пользы; а также что следует продолжать делать, чтобы добиться успеха.
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Однако, выпив больше, чем следует, вы рискуете оказаться в ситуации с переворачиванием столов в духе телешоу «Настоящие домохозяйки из Нью-Джерси».
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Персонаж, придуманный американским комиком Элом Франкеном, в образе которого он выступа на шоу Saturday Night Live, помогающий закомплексованным людям. Прим. ред..
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Hank Rothgerber and Katie Wolsiefer. “A naturalistic study of stereotype threat in young female chess players.” Group Processes & Intergroup Relations 17.1 (2014): 79–90.
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Этот эффект наблюдался только в тех случаях, когда девочки играли против мальчиков со средним или высоким уровнем мастерства, в отличие от соперников с низким уровнем мастерства.
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Claude M. Steele and Joshua Aronson. “Stereotype threat and the intellectual test performance of African Americans.” Journal of Personality and Social Psychology 69.5 (1995): 797–811.
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Thomas S. Dee. “Stereotype threat and the student-athlete.” Economic Inquiry 52.1 (2014): 173–182.
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National Science Report, 2000, as cited in Joyce Ehrlinger and David Dunning. “How chronic self-views influence (and potentially mislead) estimates of performance.” Journal of Personality and Social Psychology 84.1 (2003): 5.
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Издана на русском языке: Сэндберг Ш. Не бойся действовать. Женщина, работа и воля к лидерству. — М.: Альпина Паблишер, 2017.
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Joyce Ehrlinger and David Dunning. “How chronic self-views influence (and potentially mislead) estimates of performance.” Journal of Personality and Social Psychology 84.1 (2003): 5–17.
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Daniel T. Gilbert, et al. “Immune neglect: A source of durability bias in affective forecasting.” Journal of Personality and Social Psychology 75.3 (1998): 617–638.
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J. David Creswell, et al. “Does self-affirmation, cognitive processing, or discovery of meaning explain cancer-related health benefits of expressive writing?” Personality and Social Psychology Bulletin 33.2 (2007): 238–250, p. 242.
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В ходе одного исследования пациенты с диагнозом «рак груди I и II стадии», которые выполнили упражнение на самоутверждение, через три месяца лучше справлялись со стрессом (и у них даже меньше проявлялись физические симптомы болезни) по сравнению с пациентами, не выполнявшими упражнение.
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Clayton R. Critcher and David Dunning. “Self-affirmations provide a broader perspective on self-threat.” Personality and Social Psychology Bulletin 41.1 (2015): 3–18.
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Brandon J. Schmeichel and Andy Martens. “Self-affirmation and mortality salience: Affirming values reduces worldview defense and death-thought accessibility.” Personality and Social Psychology Bulletin 31.5 (2005): 658–667.
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David K. Sherman and Geoffrey L. Cohen. “The psychology of self-defense: Self-affirmation theory.” Advances in Experimental Social Psychology 38 (2006): 183–242.
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Clayton R. Critcher, David Dunning, and David A. Armor. “When self-affirmations reduce defensiveness: Timing is key.” Personality and Social Psychology Bulletin 36.7 (2010): 947–959.
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Sarah Miller Caldicott. “Why Ford’s Alan Mulally is an innovation CEO for the record books,” forbes.com, June 25, 2014, http://www.forbes.com/sites/sarahcaldicott/2014/06/25/why-fordsalan-mulally-is-an-innovation-ceo-for-the-record-books/#c35aeec779bb.
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B. G. Hoffman. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Crown, 2012, p. 3.
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Один из членов совета директоров назвал эту короткую, но вдохновенную речь самым трогательным выступлением, которое он когда-либо слышал в зале заседаний совета.
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B. G. Hoffman. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Crown, 2012, p. 3, p. 56.
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B. G. Hoffman. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Crown, 2012, p. 3, p. 106.
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B. G. Hoffman. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Crown, 2012, p. .
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B. G. Hoffman. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Crown, 2012, p. 3, p. 124.
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Susan M. Carter and Michael A. West. “Reflexivity, effectiveness, and mental health in BBC-TV production teams.” Small Group Research 29.5 (1998): 583–601; Michaéla C. Schippers, Deanne N. Den Hartog, and Paul L. Koopman. “Reflexivity in teams: A measure and correlates.” Applied Psychology 56.2 (2007): 189–211.
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Susan J. Ashford and Anne S. Tsui. “Self-regulation for managerial effectiveness: The role of active feedback seeking.” Academy of Management Journal 34.2 (1991): 251–280.
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Remus Ilies, Frederick P. Morgeson, and Jennifer D. Nahrgang. “Authentic leadership and eudaemonic well-being: Understanding leader-follower outcomes.” The Leadership Quarterly 16.3 (2005): 373–394; Fred O. Walumbwa, et al. “Authentic leadership: Development and validation of a theory-based measure.” Journal of Management 34.1 (2008): 89–126.
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Joanne Lyubovnikova, et al. “How authentic leadership influences team performance: The mediating role of team reflexivity.” Journal of Business Ethics (2015): 1–12.
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Heather K. Warren and Cynthia A. Stifter. “Maternal emotion-related socialization and preschoolers’ developing emotion self-awareness.” Social Development 17.2 (2008): 239–258.
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Albert Bandura and Richard H. Walters. “Social learning theory.” General Learning Press, 1997. (Бандура А. Теория социального научения. СПб.: Евразия, 2000.
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Здесь перечислены ожидаемые нормы поведения и культура: люди в первую очередь; все вовлечены в процесс; убедительное видение, всеобъемлющая стратегия и неуклонная ее реализация; четкие целевые показатели эффективности; один план; факты и данные; все знают план, текущее положение дел в области, требующих особого внимания; предложить план; позитивная установка «найти способ»; уважать, выслушивать и быть признательными друг другу; эмоциональная устойчивость… доверие к процессу; весело проводить время; получать удовольствие от этого путешествия и друг от друга.
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Cathy Olofson. “GE brings good managers to life,” fastcompany.com, September 30, 1998, http://www.fastcompany.com/35516/ge-brings-good-managers-life.
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Steven V. Manderscheid and Alexandre Ardichvili. “New leader assimilation: Process and outcomes.” Leadership & Organization Development Journal 29.8 (2008): 661–677.
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Amy C. Edmondson. “Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error.” Journal of Applied Behavioral Science 32.1 (1996): 5–28.
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Средний пациент, получающий от 10 до 20 доз лекарственных препаратов каждый день при средней продолжительности пребывания в больнице 4,8 дня. Amy C. Edmondson. “Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error.” Journal of Applied Behavioral Science 32.1 (1996): 5–28.
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“Medication error reports,” fda.gov, October 20, 2016, http://www.fda.gov/Drugs/DrugSafety/MedicationErrors/ucm080629.htm.
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Amy Edmondson. “Psychological safety and learning behavior in work teams.” Administrative Science Quarterly 44.2 (1999): 350–383.
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Charles Duhigg. “What Google learned from its quest to build the perfect team,” nytimes.com, February 28, 2016, http://www.nytimes.com/2016/02/28/magazine/what-google-learnedfrom-its-quest-to-build-the-perfect-team.html?_r=0.
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Издана на русском языке: Браун Б. Великие дерзания. М.: Азбука, Азбука-Аттикус, 2014.
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Vanessa Urch Druskat and D. Christopher Kayes. “The antecedents of team competence: Toward a fine-grained model of self-managing team effectiveness.” Research on Managing Groups and Teams 2.2 (1999): 201–231.
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Издана на русском языке: Кэтмелл Э, Уоллес Э. Корпорация гениев. Как управлять командой творческих людей. М.: Альпина Паблишер, 2015.
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Edwin E. Catmull and Amy Wallace. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. New York: Random House, 2014. Print, xvi. (Кэтмелл Э., Уоллес Э. Корпорация гениев. Как управлять командой творческих людей. М.: Альпина Паблишер, 2015.
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Edwin E. Catmull and Amy Wallace. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. New York: Random House, 2014. Print, xvi. (Кэтмелл Э., Уоллес Э. Корпорация гениев. Как управлять командой творческих людей. М.: Альпина Паблишер, 2015.), p. 4.
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Edwin E. Catmull and Amy Wallace. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. New York: Random House, 2014. Print, xvi. (Кэтмелл Э., Уоллес Э. Корпорация гениев. Как управлять командой творческих людей. М.: Альпина Паблишер, 2015.), p. 283.
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Edwin E. Catmull and Amy Wallace. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. New York: Random House, 2014. Print, xvi. (Кэтмелл Э., Уоллес Э. Корпорация гениев. Как управлять командой творческих людей. М.: Альпина Паблишер, 2015.), p. 292.
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Edwin E. Catmull and Amy Wallace. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. New York: Random House, 2014. Print, xvi. (Кэтмелл Э., Уоллес Э. Корпорация гениев. Как управлять командой творческих людей. М.: Альпина Паблишер, 2015.), p. 293.
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Ed Catmull. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration. Random House, 2014, p. 277.
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Далио сформулировал свое кредо в виде документа на 123 страницы, который содержит 201 его самый твердый принцип жизни и управления. Новые сотрудники обязаны ознакомиться с этим фолиантом; кроме того, Далио часто использует его в качестве основы для ночных домашних заданий, которые должны выполнять сотрудники.
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James Freeman. “The soul of a hedge fund ‘machine,’” wsj.com, June 6, 2014, http://www.wsj.com/articles/james-freeman-the-soul-of-a-hedge-fund-machine-1402094722.
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Richard Feloni. “Ray Dalio explains why 25 % of Bridgewater employees don’t last more than 18 months at the hedge fund giant,” businessinsider.com, March 23, 2016, http://www.businessinsider.com/biggest-challenges-new-bridgewater-employees-face-2016-3.
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Eliza Gray. “Questions to answer in the age of optimized hiring,” time.com, June 11, 2015, http://time.com/3917703/questions-to-answer-in-the-age-of-optimized-hiring/.
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Eliza Gray. “Questions to answer in the age of optimized hiring,” time.com, June 11, 2015, http://time.com/3917703/questions-to-answer-in-the-age-of-optimized-hiring/.
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Bess Levin. “Bridgewater associates truth probings are about to get turbo-charged,” dealbreaker.com, July 18, 2011, http://dealbreaker.com/2011/07/bridgwater-associates-truth-probingsare-about-to-get-turbo-charged/.
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Nishant Kumar. “Bridgewater’s Dalio trumps Soros as most profitable hedge fund,” bloomberg.com, January 26, 2016, http://www.bloomberg.com/news/articles/2016-01-26/bridgewater-s-dalio-trumps-soros-as-most-proftable-hedge-fund.
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James Freeman. “The soul of a hedge fund ‘machine,’” wsj.com, June 6, 2014, http://www.wsj.com/articles/james-freeman-the-soul-of-a-hedge-fund-machine-1402094722.
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Michelle Celarier and Lawrence Delevingne. “Ray Dalio’s radical truth,” March 2, 2011, http://www.institutionalinvestor.com/Article.aspx?ArticleID=2775995&p=3.
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Michelle Celarier and Lawrence Delevingne. “Ray Dalio’s radical truth,” March 2, 2011, http://www.institutionalinvestor.com/Article.aspx?ArticleID=2775995&p=3.
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Michelle Celarier and Lawrence Delevingne.
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“Ray Dalio’s radical truth,” March 2, 2011, http://www.institutionalinvestor.com/Article/2775995/Channel/199225/Ray-Dalios-radicaltruth.html?ArticleId=2775995&p=4#/.V04K15MrK8U.
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Процедура основана на идеях, почерпнутых из превосходной книги Патрика Ленсиони The Five Dysfunctions of a Team (Книга издана на русском языке: Ленсиони П.Пять пороков команды. М.: Манн, Иванов и Фербер, 2017.), которую, на мой взгляд, должны прочитать все действующие и будущие менеджеры.
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Если команда еще не знакома с моделью получения обратной связи 3R, о которой шла речь в главе 8, я настоятельно рекомендую вам кратко описать этот процесс, прежде чем знакомить членов команды с этими правилами.
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Меня часто спрашивают, почему я предлагаю именно такой порядок: все члены команды отвечают сначала на вопрос 1, а затем на вопросы 2 и 3, вместо того чтобы давать ответы на все вопросы сразу. Во-первых, получение ответов всех членов команды на один и тот же вопрос, в отличие от ответов на все вопросы, — это лучший способ обнаружить закономерности. Во-вторых, на мой взгляд, желание дать ответы на все вопросы сразу же часто обусловлено ошибочным стремлением смягчить негативный отзыв («Если я сначала скажу Дагу, что мне в нем нравится, мне будет легче сказать ему о том, что мне не нравится»). Однако такой подход не позволяет сформировать непреходящую культуру искренности. Члены команды с высоким уровнем самоосознания делают усилие над собой и, придерживаясь основных правил, вступают в открытый диалог!
489
Elizabeth Brayer. George Eastman: A Biography. University of Rochester Press, 2006.
490
Kiplinger Washington Editors, Inc. “The story behind Kodak Trademark.” Kiplinger’s Personal Finance, April 1962, p. 40. 250 85 percent of cameras: Henry C. Lucas. The Search for Survival: Lessons from Disruptive Technologies. Praeger, 2012, p. 16.
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Ernest Scheyder and Liana B. Baker. “As Kodak struggles, Eastman Chemical thrives,” reuters.com, December 24, 2011, http://www.reuters.com/article/us-eastman-kodak-idUSTRE7BN06B20111224.
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Paul B. Carroll and Chunka Mui. Billion Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last Twenty-five Years. Portfolio, 2008, p. 93.
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Reuters. “Kodak files for bankruptcy, plans biz overhaul.” business-standard.com, January 19, 2012, http://www.business-standard.com/article/international/kodak-fles-for-bankruptcyplans-biz-overhaul-112011900119_1.html.
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B. G. Hoffman. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Crown, 2012, p. 248.
495
Erich C. Dierdorff and Robert S. Rubin. Research: We’re not very self-aware, especially at work,” Harvard Business Review, March 12, 2015, https://hbr.org/2015/03/research-were-not-veryself-aware-especially-at-work.
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Dan F. Moshavi, William Brown, and Nancy G. Dodd. “Leader self-awareness and its relationship to subordinate attitudes and performance.” Leadership & Organization Development Journal 24.7 (2003): 407–418.
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Sherri Dalphonse. “Washington’s real-life horrible bosses,” washingtonian.com, December 4, 2013, https://www.washingtonian.com/2013/12/04/real-life-horrible-bosses/.
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William B. Swann Jr., Peter J. Rentfrow, and Jennifer S. Guinn. “Self-verification: The search for coherence.” In M. R. Leary and J. J. P. Tangney, eds. Handbook of Self and Identity. Guilford Press, 2003, p. 376.
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Erika N. Carlson, Simine Vazire, and Thomas F. Oltmanns. “You probably think this paper’s about you: Narcissists’ perceptions of their personality and reputation.” Journal of Personality and Social Psychology 101.1 (2011): 185–201.
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Издана на русском языке: Саттон Р.Не работайте с м*даками. И что делать, если они вокруг вас. М.: Манн, Иванов и Фербер, 2015.
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John F. Rauthmann. “The Dark Triad and interpersonal perception: Similarities and differences in the social consequences of narcissism, Machiavellianism, and psychopathy.” Social Psychological and Personality Science 3.4 (2012): 487–496.
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Sander van der Linden and Seth A. Rosenthal. “Measuring narcissism with a single question? A replication and extension of the Single-Item Narcissism Scale (SINS).” Personality and Individual Differences 90 (2016): 238–241.
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Sara Konrath, Brian P. Meier, and Brad J. Bush man. “Development and validation of the single item narcissism scale (SINS).” PLOS One 9.8 (2014): e103469.
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Erika N. Carlson, Simine Vazire, and Thomas F. Oltmanns. “You probably think this paper’s about you: Narcissists’ perceptions of their personality and reputation.” Journal of Personality and Social Psychology 101.1 (2011): 185–201.
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Timothy A. Judge, Jeffery A. LePine, and Bruce L. Rich. “Loving yourself abundantly: Relationship of the narcissistic personality to self — and other perceptions of workplace deviance, leadership, and task and contextual performance.” Journal of Applied Psychology 91.4 (2006): 762–776.
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Delroy L. Paulhus, Peter Graf, and Mark Van Selst. “Attentional load increases the positivity of selfpresentation.” Social Cognition 7.4 (1989): 389–400.
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Психологический дискомфорт, вызванный столкновением в сознании человека противоречивых знаний, убеждений, поведенческих установок относительно некоторого объекта или явления. Прим. ред..
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Если вы читаете это примечание, значит, вы человек с научным складом ума. Да, строго говоря, сверхновые — это умирающие звезды, но, я надеюсь, вы запомните дух этой цитаты.
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W. R. Miller et al. “Personal values card sort.” Albuquerque: University of New Mexico, 2001.
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В русскоязычном сегменте интернета есть несколько модификаций этого теста, доступных бесплатно. Прим. ред.
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Daniel R. Ames, Paul Rose, and Cameron P. Anderson. “The NPI-16 as a short measure of narcissism.” Journal of Research in Personality 40.4 (2006): 440–450.
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